FAQ

Everything you wanted to ask about real UGC.

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08FAQ

Questions, answered

Everything about the library, custom orders, rights and creators — in plain terms.

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ReelKart is a UGC reel marketplace for Indian D2C brands. Buy ready-made reaction reels from real creators in the library, or commission exclusive custom UGC shot to your brief — all with full commercial rights and no subscription.

No. Every reel on ReelKart is filmed by a real human creator. We don't sell AI-generated video — authentic reactions are what actually convert on Indian feeds.

Creators deliver in Hindi, English, Hinglish, Tamil, Telugu, Marathi and Bengali, so you can match the language to your audience and platform.

Library reels start at ₹399 each. The price is shown on every clip. You pay once and download instantly — no recurring fees.

Yes. Every library purchase includes full commercial rights to run the reel as an ad or organic post across your channels. Library reels are non-exclusive (shared); exclusive reels are marked separately.

Instantly. Once your wallet is topped up, buying a library reel deducts credits and unlocks the download immediately from your dashboard.

Pick a verified creator, send your product and a short brief, and they shoot an exclusive reel for you. Custom orders start at ₹799/reel with a typical 2–4 day delivery and one free revision.

Yes. Custom UGC is exclusive — once delivered, that reel is yours and is never resold to anyone else.

For most categories, yes — you ship the product and the creator films an authentic first-impression reaction. Digital products can be shared as access links.

Apply through the 'Apply as creator' page. We review your profile, niche and sample reels, then onboard you to the marketplace where brands can book you directly.